Whitepaper: The Business Value of Social CRM and Common Use Cases Pt2
Last month we announced that we teamed up with Avectra to release a series of whitepapers on the topic of […]
Resources, Social CRM
Social CRM
The Business Value of Social CRM and Common Use Cases
Chess Media Group has teamed up with Avectra to bring a series of educational resources around Social CRM for associations.
Resources, Social CRM
Bruce Lee and the Art of Selling
Yesterday I had the privilege of delivering the closing keynote at the Sales 2.0 conference in San Francisco. My session
Resources, Social CRM
Social CRM at the re:think Conference in Norway
In just a few weeks I will be traveling to speak at the re:think conference in Norway on Social CRM.
Three Ways to Use Linkedin for Social Sales
I’m a big fan of Linkedin, I use it several times a week and when I announce what I’m working
Questions to Ask When Developing a Social CRM Strategy
Social CRM means different things to different people. If you ask three people to explain social CRM chances are that
The Dangers of Doing What Works
Why is it that in the enterprise 2.0 and social CRM (and probably many other) spaces that we always try
Social Business, Social CRM, Social Media Marketing
Trends for Companies Searching for a Social Media "Something"
I was playing around on Indeed.com which is basically a massive job search engine that also allows you to look
Social Business, Social CRM
The Four Social Customer Engagement Scenarios
The Chess and Metz team have put together a visual to help organizations understand what we believe to be the
Social Business, Social CRM
Multiple Perspectives on Social CRM: The Consultant, Analyst, Vendor, and Client
If you put a consultant, an analyst, a vendor, and an end user client together in the same room and