Today’s guest is Jeffrey Puritt, President and CEO of TELUS International, a global customer experience outsourcing company with over 31,000 team members across 10 countries. In our conversation you will hear all about what it’s like to work at TELUS international, how they give back to the local communities, how Jeffrey deals with tough choices, his view on the future of leadership, and much more
Just because leaders have made it to the top of the business world doesn’t mean they always have their noses in business books. I talk with top leaders in HR, business, and entrepreneurship every week on my podcast The Future of Work Podcast, and I enjoy seeing what these successful people are like outside the office. One thing they have in common: they all like to read. Their book recommendations show just how varied their personalities are.
Technology is a tool that we control, not something that takes over the world without our consent. The question is, how are we going to use this tool. Will we use it to replace or augment our jobs?
This week’s episode features Tim Ryan, PwC’s US Chairman and Senior Partner. Join us as we talk about how to balance work and life, what it’s like to work at PwC, how the company has evolved over the last 30 years, the future of leadership and much more.
Imagine being part of an organization where you don’t feel valued. How would you feel when you show up to work, and more important, would you even want to show up for work? Spending time in these organizations can cause employees to hate their employers. Typically, feeling appreciated is more relevant to a specific project or tasks, and feeling valued is the overall and ongoing feeling that employees have. So, if you feel regularly appreciated, then you will in turn feel valued.
If you are a sports fan and you watch games on TV, whether you like football, soccer, baseball, hockey, etc…you may be amazed by how fast the commentators get their information. They are constantly getting real time stats so they can keep viewers informed throughout the game.