Ever since Mark first became CEO in 2017 he has focused on trust, transparency, and simplicity. And while those values are important at any point in time, they were even more crucial throughout 2020.
The Future of Work
with Jacob Morgan
This past year really brought a lot of challenges for every single leader around the world. We had to learn how to adjust to a pandemic, how to address social injustices, how to lead virtually and much more. My guests really shared a lot of inspiration, motivation, as well as realistic advice for listeners.
Kathy Mazzarella is the Chairman, President, and CEO at Graybar, a wholesale distribution company that’s been around for 151 years. The company has around 8,700 employees and $7.5 billion in revenue. She has been with the company for 41 years and has been president for 9 of those years.
Before Groupon Aaron held a lot of marketing and leadership positions at Orbitz and optionsXpress and he held consulting roles at AOL and PwC.
Aaron Cooper, who recently moved into the role of interim CEO at Groupon, says his recipe for success has been working across many different industries and in very diverse roles. These experiences have given him the skills and mindsets he needs to be the best leader he can be.
Shellye Archambeau is no stranger to roadblocks and barriers. All throughout her career she has encountered them.
But one thing she learned early on was that life is not fair, you’re not always going to have an easy time. The good news is, you can do something about it. Shellye realized she had to be intentional about everything that she did and every decision she made in order to improve her odds of being successful and reaching her goals.
A lot of things in the world have been changed by Covid-19. The way organizations operate, the way employees connect with one another, and even the way leaders have to lead.
Melissa Smith, the CEO of Wex Inc., who is responsible for around 5,000 employees around the world says connecting with her people is more important now than ever before. And one important way she does that is through recognizing her people for what they do.
With the chaotic state of the world right now we need leaders who are courageous and empathetic.
One leader who truly understands how to lead with both courage and empathy in these challenging times is Kate Johnson, the President of Microsoft US.
Leaders can’t just stay where they are comfortable anymore, they have to be willing to take a risk and own all the consequences. They have to be open, transparent, and vulnerable. They have a deep understanding of their people and their customers.
This year has brought on a lot of challenges for leaders in every industry.
Some leaders have struggled and even failed. Others have really embraced change in order to help their people get through these tough times.
One CEO that has really used the current challenges to make her organization even better is Carrie Birkhofer, President and CEO of Bay Federal Credit Union. Even before the pandemic she knew the importance of putting people first.
We all go through periods of transition. Whether it is a change in a role at work or moving to a different company or even going through a new season in your personal life, transitions are a part of life.