Many organizations are experimenting with new physical space designs. Management structures need to be redesigned to go along with these new office spaces, but this often gets overlooked. Why is this necessary? When organizations are originally designed, they reflect how managers actually manage. Thinking about a traditional cubical environment, employees and managers are used to private working time, and not a lot of open collaboration during the work day. If this environment was redesigned to be an open space, then management and employees will struggle keeping the same work habits in the new space. […]
Developing The Employee Of The Future
Frank Tucker is the Chief People Officer of Taco Bell. Working with the company for the last 23 years, Frank has made his way through the human resources department. He has worked in designing employee processes, methods, tools and technology, and has become the Chief People Officer in 2012. Taco Bell owns approximately 900 stores, which represents 40,000 employees. A huge part of their business is with their many franchisees. This adds another 6,000 stores, employing an additional 160,000 people. Because they are located in all 50 states, it is hard to imagine anyone not being familiar with Taco Bell. […]
Is Your Company Focusing On People Analytics?
This video is coming to you from Zurich, Switzerland. I just had a client meeting where the topic of this video was discussed in detail, which is all around people analytics and the future of work. People analytics is the art and science of understanding how and why your employees work. Think about all of the questions that can pertain to your employees and organization. Some questions that may come to mind are, which teams are preforming well, what is driving employee engagement, and when should employees have conversations about career advancement. Now, think about all of the answers to these questions. It could make one person’s head spin! Many organizations run into challenges when trying to figure out what to do with all of the data collected inside our organizations. […]
Why Do We Care About College?
Recently I was speaking at an Education Conference in Malaysia. After my keynote, I joined in on a panel conversation. The moderator asked everyone, “Why do we think people go to school?” When it was my turn to hold the mic, I answered with the word, “fear.” So many of us are obsessed with school because we are scared to think about what would happened if we didn’t go to school or get good grades. Imagine a world where the top companies stated they did not care if their employees went to school, had degrees or did well at their universities. Would people still put the time and money into their education? […]
The CEO of Automation Anywhere on How Robotic Process and Automation will Transform the Workplace
Mihir Shukla is the CEO of Automation Anywhere, an enterprise software company. They are redefining how work gets done by introducing the idea of a digital workforce platform and digital workers that work alongside human employees. This combination is designed to help the human employee accomplish more than they ever could alone. Automation Anywhere has 300 hundred employees in 10 offices worldwide. Mihir’s goal is to become one the world’s largest employer without having any employees. How will they accomplish this? Projections show in the next four years, Automation Anywhere will reach 3 Million software bots worldwide which are producing at the capacity of 3 Million people. While they are a software company, the production levels are so high that they are the world’s largest employer in the digital age. […]
Why You Are Not Just In A War For Talent With Your Competition
Many organizations believe they are in a war for talent with their direct competition from their industry. This is not true anymore. We are seeing a global talent war, not only with a particular industry or location, but with employees around the world as they opt for new choices in the freelancer market and sharing economy. […]
How Cisco’s Chief People Officer Creates A Human Organization
Francine Katsoudas is the Chief People Officer of Cisco, one of the most forward thinking organizations on the planet when it comes to designing employee experience and thinking about the future of talent. Cisco was started in 1983, and now has 70,000 employees in over 170 countries. It began as a networking company and moved into collaboration/video. They are a very philanthropic organization… one of the current projects in Francine’s sector is called Corporate Social Responsibility. It offers networking academies around the globe that help students learn technology. In the last year, they trained a million students! […]
What Would Happen If HR Was The Biggest Team In Your Company
I am constantly amazed at the size of human resource teams that companies continue to have. The small amount of resources that HR people and talent related functions receive, especially at massive global organizations, is quite shocking! In an organization with 50-100 thousand employees or more, it is not uncommon for the HR team to be only 100 or so people to support all of those employees. I’m wondering what would happen if HR was the biggest team instead of sales or marketing. If we devoted the most people and resources to HR, how would an organization be restructured? […]
Creating An Engaged Organization By Focusing On Sustainability In The Workplace
Kathrin Winkler is the Chief Sustainability Officer at EMC, a massive global organization that offers products that enable customers to store, manage, protect, and analyze data. EMC started with helping businesses store data but evolved as the economy has transformed into the digitization of everything. It is a $25 billion company with 70,000 employees all over the world. […]
Why The Future Of Work Is All About Us Living And Working In A More Transparent World
Glassdoor is a career website that is like a TripAdvisor or Yelp for organizations. All you have to do is search for the name of almost any company and it will reveal a wealth of information like employee salaries and reviews, pictures of offices, CEO approval ratings, and even benefit details. So nearly anything you would want to know about an organization can be seen, for free! The information on Glassdoor is shared by employees about the organization where they work. This exceptional amount of transparency is great if you have a wonderful place to work. However, if you have unethical practices and don’t treat your employees well that will also be uncovered! […]
What Is The Number One Thing Keeping Us At Our Jobs
The research I’ve been doing lately has me starting to wonder…why do we stay at our jobs? Honestly, I think that the main reason that most people stay is because of money. If I told you today that you could leave the organization you were with and make the same amount of money doing your own thing, would you hesitate at all? Of course there are plenty of other reasons why people stay at their job, including having a sense of purpose, the feeling of community, and for the educational opportunities. But you don’t really have to rely on an organization for those things. They can all be found elsewhere. […]
Marshall Goldsmith On How To Drive Behavior Change
Dr. Marshall Goldsmith is one of world’s top business and leadership experts. He is the author of 35 books, including the most recent bestseller Triggers: Creating Behavior That Lasts–Becoming the Person You Want to Be. This and another of Marshall’s books were ranked by Amazon as two of the top 100 leadership and success books of all times. In fact, he is the number one leadership thinker in the world! Around 1,500 people around the globe are certified in the process he uses for leadership coaching, and tens of thousands use the process. […]
Is Working Remotely Career Suicide?
Jack Welch recently shared a post on LinkedIn in which he compared working remotely to career suicide. While it is not always easy to disagree with someone so respected and influential, I do disagree very strongly with the idea that working remotely will always kill your career. Of course, if you were to work in an organization that does not have the culture that accepts and encourages remote work then that could definitely be a challenge to maintaining your career. However, if your organization believes in and supports it, then working remotely should not be seen as an obstacle to advancing your career. […]
Why New Hires Should Focus On The Company They Work For And Not The Job They Are Doing
Ron Storn, the VP of People at Lyft, has a very important piece of advice for recent graduates and anyone else that is on a job search…focus less on the job itself and more on the company. Solely focusing on a niche career doesn’t make sense and will just hold you back in the long run. Definitely have a career in mind but don’t let that stop you from taking a different position at an organization that you’re interested in working at. […]
Talent Practices Of One Of The Bay Area’s Hottest Companies
Jessica Mah is the founder and CEO of inDinero, one of the bay area’s hottest companies. We met in Israel in 2009 when Jessica was just getting started building the company’s software with her computer science background. Today, inDinero has 200 employees across 5 locations. Their purpose is to help businesses with accounting and taxes, like an outsourced finance department. One of Jessica’s goals for her organization as it expands is to handle growth gracefully and retain culture along the way. […]
Why You Should Treat Your Physical Office Space Like A House
When you think about designing your house and floor plan, you consider how every room has a different purpose. You eat in the dining room, cook in the kitchen, lounge in the living room, shower in the bathroom, sleep in the bedroom, and you may even have outdoor living spaces that serve different purposes like relaxing or al fresco dining. So when we are designing our physical office spaces, why don’t we take the same approach? There is a lot of debate over having an open versus closed office floor plan, but those debates are missing the point. […]
Is it Time to Say Goodbye to Email?
Your email inbox might seem crowded, but consider this: There are more than 1 billion business email accounts around the world, with an estimated 100-plus billion work-related emails sent every day.
With such prevalent use, email is a ubiquitous part of office and work life. So why are so many people questioning its value and asking what the future holds for email? As the workplace environment evolves, especially with new technology arriving almost daily, it makes sense that email would get the brunt of the change. But is email going to die? Not quite. As it stands, the future of email falls into three categories: remove, maintain, or change. […]
What it Looks Like to Live and Work in a Connected World
Miguel Gamino is a self-proclaimed “accidental public servant” now working as the Chief Information Officer for the city and county of San Francisco. He was on a little break after starting a couple of tech companies in his hometown in Texas when he was approached by the city manager. Even though it was not an intentional career path, Miguel was convinced to do his civic duty by helping to reshape the technical organization for that city government. He stayed for over two years before being recruited by San Francisco. As the CIO of what is thought to be the center of the tech universe, there are major expectations for Miguel but he believes it is a good challenge. […]
What Happens When Business Moves Faster Than Regulations And Rules
The other day I was having a conversation with someone about Uber and the interesting scenario by what they became successful. Many people think it is because they developed quickly and just surpassed a lot of rules and regulations. A few companies are doing this… their business model may violate certain directives but they have the money to just settle any lawsuits that are filed against them. Even if their policies and services aren’t orthodox, they have grown so quickly and made so much commotion that it would be very difficult to shut them down now! […]
Why We Need To Temper Our Technology Expectations
It is not uncommon to see media publications today and feel like we are living in the futuristic world of the Jetsons. You may think that 2016 is the year of bots and the year of automation. While we do have plenty of new, amazing technology we also need to be more realistic with our […]
Creating the Ultimate Great Place to Work, Future of Work Community Meetup at Airbnb HQ!
On July 14th The Future of Work Community is hosting our first public event at the Airbnb headquarters in San Francisco. Airbnb was recently ranked as the #1 company in America to work for by Glassdoor and their offices are amazing to say the least! All of our previous events in the past have been […]
Social Entrepreneurship, Cooperative Extension, and the Future of Work
Dr. Christine Geith is the CEO at eXtension, which is part of the Cooperative Extension System. She has worked in higher education at two universities, including Michigan State most recently. Her specialty is online learning. About three years ago, Christine got involved in refreshing the conversation about the Cooperative Extension System’s digital strategy and knowledge dissemination to the public,. Her goal is to help the system’s professionals increase their measurable local impact. […]
Automation Isn’t New So What’s The Big Deal
I have done a few videos in the past on automation but now feel the need to address it again. Currently, it seems like the discussion surrounding automation is all over the place. People are suddenly panicking about their jobs being stolen out from under them by robots. Automation has been around for multiple decades so why the mass hysteria now? Our computers can troubleshoot and self-diagnose their WiFi problems, we use ATMs at the bank and kiosks at the airport to check in for flights, and even ring ourselves up at the grocery store! There has been a lot of focus on software automation for many years and the conversation has now evolved to job loss and replacement. […]
How Do You Adapt During Times of Difficulty?
Last week, at a keynote that I did in Malaysia, an attendee raised their hand with a very important question that I feel needs to be addressed. The attendee said everything that I was speaking about sounds wonderful and makes sense, and it is pretty easy to do when things are going well at your company… But what about when things aren’t going great for your organization? How do you continue to innovate and implement forward thinking ideas then? The good news is, there are ways to adapt during times of difficulty. […]
How To Go From Fear-Driven To Freedom-Centric Organizations
Matt Perez has been in the technology industry for a very long time, working in both small and large companies. Almost 10 years ago he co-founded Nearsoft with partner Roberto Martinez. Nearsoft helps their software development company clients grow development teams with engineers in Mexico. Clients can then reap the benefits of a team that speaks the same language and works in the same time zone. Currently, Nearsoft has around 200 employees and 3 offices in Mexico. Even more unique than their strong presence in Mexico is the fact that there are no managers or titles at Nearsoft… it is completely self-managed! […]
How Often Should You Measure Employee Engagement?
I recently did a keynote speech at a private event where we discussed corporate culture and employee engagement. I learned that one organization is measuring their culture just every two years by using a survey of around 120 questions. I was completely shocked! Why only every two years? That isn’t often enough to check the pulse of an organization, especially since the workforce is changing so quickly. Do they really need to ask that many questions to gather the information that is needed? But how often to measure employee engagement and how many questions to ask is the wrong place to start this process. There is no golden rule… just start with the basics and core components. What is it that you are trying to measure and learn about your organization? What are the fewest questions that you can ask to learn this? […]