Jacob Morgan | Best-Selling Author, Speaker, & Futurist | Leadership | Future of Work | Employee Experience

The Human Edge: Why Leading With Vulnerability Wins in the Age of AI

About This Topic

Vulnerability isn’t weakness—it’s a leadership superpower. This keynote reveals how combining vulnerability with competence builds trust, deepens connection, and drives real results.

Vulnerability isn’t just a personal trait—it’s a leadership superpower. It builds trust, drives performance, unlocks potential, and fuels transformation. But there’s a catch: vulnerability for leaders isn’t the same as vulnerability for everyone else.

In this powerful keynote, Jacob shares breakthrough insights from interviews with 100+ CEOs and data from 14,000 employees that reveal what it really means to lead with vulnerability—and why it’s so misunderstood.

This session isn’t about being soft or emotional—it’s about learning how to combine vulnerability with competence to become a truly future-ready leader. Packed with personal stories, real-world examples, and actionable frameworks, Jacob will show your audience how to use vulnerability the right way—so it strengthens leadership, deepens connection, and drives results.

Learning Outcomes:

His talk was inspirational, insightful, and invigorating but most importantly of all, it was actionable!
José Antonio Fernández Carbajal
CEO, FEMSA
A compelling look into the future of leadership--the challenges leaders will face and the mindsets and skills that will be needed to overcome them.
Horst Schulze
Founder and CEO, The Ritz-Carlton Hotel Company
A tour de force!
Hubert Joly
CEO, Best Buy
The insights have the potential to strike a nerve no matter your title or tenure.
Michael Miebach
CEO, Mastercard
I encourage leaders and up-and-coming leaders to see what Jacob has collected as an insightful glimpse into the power of leading with vulnerability including practical examples and anecdotes.
Mark Hoplamazian
President and CEO, Hyatt
A very compelling and insightful presentation our leaders found inspiring.
Wes Kremer
President, Raytheon
The world’s leading authority on the leadership, the future of work, and employee experience
Vicente Fox
President of Mexico, 2000 - 2006
Jacob did a great job of of helping our C-level leaders understand the trends that are shaping the future of work. His session was engaging and informative!
Blijana Weber
SVP, HP

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