GREAT Leadership

with Jacob Morgan

A weekly show where Jacob has in-depth conversations with the world’s top business leaders, best-selling authors, and thinkers.
LATEST PODCAST EPISODES

The CEO Of Gallup Shares Six Things You Need To Change In Your Organization Now

My guest today is Jim Clifton, Chairman and CEO of Gallup and co-author of the new book, It’s the Manager. The book examines 52 discoveries found from the largest study done by Gallup on the future of work that point to why managers are the biggest factor in your organization’s long-term success. Today in our discussion we are talking about the content of Jim’s book and the six things that their research found that organizations need to change right now. You will also hear what Jim’s first job was and how it changed his life, why there is a shift towards purpose and meaning in the workplace, and Jim’s view on perks.

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Jacob Morgan Answers Your Questions About Leadership, Employee Experience, The Future Of Work And More

This week we are doing something a bit different due to my busy travel schedule and the fact that the week started with a holiday. Instead of having a one on one conversation with a guest, I am answering your questions from social media. Topics range from advice on how to get leaders to buy into employee experience to the top 5 hard skills needed for the future and how often to do employee surveys plus much more.

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Keeping Up With The Accelerating Pace Of Change: Insights From Mastercard’s President Of Operations And Technology

Today’s guest is Ed McLaughlin, President of Operations and Technology at Mastercard. Join us as we talk about how Mastercard creates great digital experiences for their employees, how they are keeping up with the accelerating pace of change, and how they balance gathering information and data while providing privacy and security. Ed also reveals some cool AI programs Mastercard has in place such as NuDetect and SafetyNet and he explains why he is so optimistic about the future of AI and automation.

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How Fidelity Investments Is Using Data And Analytics To Create A Diverse And Inclusive Organization

Today’s guest is Amy Philbrook, the Head of Diversity and Inclusion at Fidelity Investments. Join us as we discuss why diversity and inclusion is not just something that leaders need to be focused on and how we all can be a part of improving D&I inside of our organizations. Amy also shares some fascinating stories from inside Fidelity that show how they are using data and analytics to address areas that need improvement. You will also hear what trends Amy is paying attention to, what has made her stay at Fidelity for so long, how to get leaders to care about diversity and inclusion and much more.

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The Best Leadership Advice From Walmart, Box, Lego, National Grid, WD-40 And Others

Today’s episode is a mashup of clips from a handful of past guests all on the main topic of leadership, in honor of my new book coming out towards the end of the year. I am currently working on the book right now and I can’t wait to share it with all of you. The book will include input from over 120 CEOs around the world that I have been interviewing over the past year and a half. For the book I’m also teaming up with LinkedIn to survey around 14,000 employees from around the world, so it truly will be a unique project. I hope you’ll check it out once it’s out, but for now here are some highlights on leadership from past episodes.

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The Nine Lies About Work: Insights From Cisco’s SVP Of Leadership And Team Intelligence

This week’s guest is Ashley Goodall, the SVP of Leadership and Team Intelligence at Cisco and the author of the new book, Nine Lies About Work: A Freethinking Leader’s Guide to the Real World. Most of today’s discussion centers on Ashley’s book, which was co-authored by Marcus Buckingham who was also a previous podcast guest and as the title of the book suggests, there are 9 likes about work which ashley and marcus set out to dispel and we’re gonna cover all 9 which include: “people care which company they work for”, “the best people are well rounded”, “people need feedback” and “people have potential”. So if you think any of those statements are true, you are wrong, and today you will find out why!

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Why Organizations, Governments, Educational Institutions, And Individuals Need To Work Together To Shape The Future Of Work

Today’s guest is MIT Professor Thomas Kochan. Join us as we talk about what needs to be
done to keep up with the pace of change and what we can do as leaders and individuals to
make sure we are proactive in shaping the future of work. You will also hear whether Thomas is
an optimist or pessimist when it comes to how technology will impact the future of jobs, what it
takes to be a lifelong learner, what is the voice gap and what we can do to close it, and how Thomas defines the meaning of the future of work.

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The President Of Amy’s Kitchen On Finding Your Purpose And Figuring Out The Right Company To Work For

Today’s guest is Xavier Unkovic, President of Amy’s Kitchen. Join us as we talk about Xavier’s leadership journey—how he became President of the Amy’s, what his leadership style is, how he found his purpose in life, as well as how he balances family life with work life. Xavier has a lot of great wisdom to share that comes from his 20 plus years as a leader. As you will hear in our conversation, he also has an extremely positive outlook on life and truly loves what he does. You will also hear why Xavier never starts the day by checking emails, his suggestion for listeners who aren’t happy with their job, and how to pick the right company to work for.

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CEO Of IDEO On How Leaders Can Apply Design Thinking Inside Of Their Organizations And Why They Must

Today’s guest is Tim Brown, the CEO of IDEO. I was able to sit down with Tim in the IDEO San Francisco office to talk about what design thinking is, how IDEO is utilizing it, and how your organization can start applying it. We also touched on what it’s like to work at IDEO, how Tim deals with failure, and what he feels is one of the greatest diseases of the modern organization.

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Founder Of The Ritz-Carlton On Creating Purpose For Your Employees, Why It Matters, And How To Do It

My guest this week is Horst Schulze, Co-Founder and former President at the Ritz-Carlton and author of the new book, Excellence Wins: A No-Nonsense Guide to Becoming the Best in a World of Compromise. Horst is passionate about employee experience and you will hear him mention it several times throughout our conversation. the importance of giving employees a purpose, giving them context around why they are doing what they are doing and why it matters and helping them to feel like they belong are crucial elements that Horst use to build a successful brand. And he gives specific examples of how they did this at the Ritz-Carlton. He also feels that we have a leadership crisis–you will hear what that crisis is and what he suggests we do to fix it. We also discuss how hiring has changed, what Horst’s most difficult business decision was, and his take on Millennials.

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