Explaining Social Business in a Way that Makes Sense
Quick note, the picture is supposed to be of something “weird” that people will have a hard time explaining, it’s […]
Social Business
Events, Social CRM
From Fans and Followers to Customers and Advocates: A Social CRM Presentation at Blog World
A few days ago Brent Leary and I presented the first ever Social Customer Relationships Management (Social CRM) session at
Events
Free Webinar on the Business of Being Social and Why You Should Care
I’ve been a fan of blueKiwi for a little while now. For those of you not familiar blueKiwi, they are
Social Media vs Social CRM vs Social Business vs Enterprise 2.0
First off, yes this is an actual chess puzzle (you know I love chess right?), can you find the winning
Enterprise 2.0 and Social Media: Improving Your Processes vs. Changing Them
If I told you I could change and revolutionize the way your company collaborates internally and builds relationships with its
Is Collaborating, Listening, or Engaging Always a Good Thing?
Before reading on ask yourself this questions, is collaborating, engaging, or listening always a good thing? Collaboration can take many
Lessons Learned from Cubetree; an Enterprise Social Software Company
I had the opportunity to speak with the CEO of Cubetree last night and one of the things we talked
Enterprise 2.0, Social Business
Social Business Means Collaborating Internally and Externally
I had the opportunity to write an article for Jennifer Leggio over at Zdnet on the importance of internal and
Why do Enterprise 2.0 Market Predictions Vary so Greatly?
This is the first post of a multi-post series covering the discussion between SOCIALtality founder and 20-year Fidelity-enterprise veteran, Wendy
Collaboration in the 2.0 Enterprise
Collaboration is a pretty broad term; according to Wikipedia: “Collaboration is a recursive process where two or more people or