Jacob Morgan | Best-Selling Author, Speaker, & Futurist | Leadership | Future of Work | Employee Experience

culture

Future of work

Creating a Performance-Based Culture

When Tim Mulligan joined San Diego Zoo Global at the Chief Human Resources Officer in 2004, he faced an uphill battle. The nonprofit zoo was performing well and was at the top of its field, but the management team didn’t have goals or accountability for its employees. Combined with the wide range of employees, from hourly cleaning staff to marketers and top animal scientists, Tim had to get creative with his HR solutions. […]

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