Jacob Morgan | Best-Selling Author, Speaker, & Futurist | Leadership | Future of Work | Employee Experience

Future of work

Future of work

Data Experts Weigh-in On The Future Of Data

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Data is everywhere. From surveys and website tracking to wearable devices and people analytics, today’s world is driven by data. Things will only grow as we trek towards the future of work. Each week I talk to leading futurists on my podcast, The Future of Work Podcast, and the topic of data frequently comes up. Here are what some of my recent guests have said about data, how we can use it, and what organizations and employees need to do to better leverage it.

Future of work

Want to Start Your Own Company? Think Again, Says Former eBay Exec

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Before you leave your desk in a fit of rage and walk out of your 9-5 office job to start your own company, you might want to make sure you’ve thought through the entire plan. That’s the advice of former eBay and LiveOps executive Maynard Webb. Maynard says that building a company from scratch can be incredibly rewarding, but it’s also incredibly frustrating and definitely not something everyone can do.

Future of work

Forget About Authenticity, Says Seth Godin

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Two of the biggest buzzwords in business these days are transparency and authenticity. But according to bestselling author, speaker, and entrepreneur Seth Godin, it’s time to throw those words out of our vocabularies. Brands and people shouldn’t aim to be authentic or transparent. That’s because a workplace culture that claims to allow employees to be authentic or transparent is a lie.

Future of work

How Alorica Future-Proofs Its 100,000 Employees

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If you’ve called a wireless providers to change your service, an online company to place an order, an airline to book a ticket, or a healthcare plan to update your coverage, you’ve likely talked to an Alorica employee.

With more than 100,000 employees across the globe, Alorica is one of the biggest customer experience providers in the world. In the past three years, the company has grown more than four times—staggering growth for a company in any industry

Future of work

How Should We Really Think About The Future Of Work?

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What is the future of work? It’s a question people are always asking, but one that no one seems to really know the answer to. Maybe that’s because we’ve been thinking about it the wrong way. Instead of focusing on a single future that we can’t control, we should switch to an active mindset and ask what are the potential futures that might happen, and what do we need to do to get to the future we want to see?

Future of work

Four Things Entrepreneurs Need To Know In The Freelancer Economy

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Entrepreneurship has always been the lifeblood of the business world, but things are changing with the growth of the freelancer economy. Instead of having to go create your own company to be your own boss, people can become contracted employees or gig workers to piece together a career that is perfect for them. What does this mean for companies and freelancers? We turned to Doug DeVos, president of Amway, a company that has decades of experience with freelancers and entrepreneurship. There are lots of things to learn from this interesting intersection of the modern workplace, but here are four top takeaways. […]

Future of work

Why Transparency Matters to Employee Experience

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Let’s rewind the clock 10 to 15 years. At that time, if you worked for an organization that wasn’t really treating people well, what would you do? In most cases, not much. There really wasn’t much transparency in the workplace, and employees didn’t have much of a voice. This meant that most organizations could pretty much treat employees however they wanted. Big organizations had cash and brand power, which translated to being able to attract the best talent. Brand power today ain’t what it used to be. You don’t automatically want to work for a company like Starbucks, Disney, or Ford just because of the name. These organizations are having to try much harder to get the people they need and want, and transparency is the key.[…]

Future of work

How To Rethink Personal And Professional Relationships

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Just like technology, office spaces, and work schedules are changing with the future of work, so too are relationships. Our personal and professional relationships have changed dramatically in the past few years, due in large part to new thinking about how we manage our time and separate our work and life responsibilities. […]

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