Investing in the frontline isn't just a HR strategy—it’s the engine of customer experience. Spectrum’s Paul Marchand shares how empowering workers drives the "flywheel" of business growth.
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How does "Amazon's landlord" scale AI? CHRO Nathaalie Carey reveals why prioritizing innovation over governance led to 95% adoption and why human creativity is the ultimate differentiator.
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How do you scale a global company without losing speed or accountability? Coinbase CPO L.J. Brock shares the frameworks—from DRIs to "revisit conditions"—that make remote-first work at scale.
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Wall Street called it the "worst deal in a decade." Here is how NRG’s leadership ignored the noise, preserved a culture, and turned a 25% stock drop into a 420% gain.
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AI is driving short-term efficiency, but it may be quietly dismantling your leadership pipeline. This article explores how automation, if mismanaged, creates long-term leadership risk for CHROs.
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It’s easy to pilot AI. It’s harder to change how 24,000 people work every day. CHRO Joanne Rodgers shares behind the scenes of how New York Life made human-centered AI scale—and actually stick.
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Scaling culture across 130,000 employees sounds impossible—unless discipline beats charisma. Chipotle’s COO reveals how mastering the mundane, hiring for happiness, and one scorecard make it work.
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CEO succession isn’t a last-minute decision. Go behind the scenes of how CHROs design multi-year leadership transitions with Williams CHRO Debbie Pickle.
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Future-ready leadership isn’t about more tech or tighter systems, but building human agency. Here’s what an entrepreneur, a scientist, and a security chief reveal about leading the future of work.
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A 200-year-old railroad using AI to redesign work, safety, and leadership? Inside Norfolk Southern’s surprising transformation with CHRO Annie Adams.
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