Jacob Morgan | Best-Selling Author, Speaker, & Futurist | Leadership | Future of Work | Employee Experience

Why Go Daddy Doesn't Get it Part 2

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A few months ago I wrote about how GoDaddy’s inability…or lack of willingness to help customers work with wordpress, was a big mistake on their part.  With the amount of blogs in the world and with wordpress being the most widely used blogging solution, you would think that GoDaddy would offer some sort of courtesy help to sync up wordpress, but of course they don’t.

More recently GoDaddy botched up an attempt to get the new “.me” domains working and a lot of people were quite upset.  GoDaddy won the rights to own “.me” domains and there was a lot of anticipating and excitement behind its release.  But when the time finally came to register the “.me” domains, this is the message that folks received:

“Dear “your name here,”

The following domain name has failed to be registered:

WATCH.ME

Error: WATCH.ME: cannot register – already registered

We will evaluate this error and retry the registration

if appropriate.

If we are unable to successfully register the domain

name, your account will be credited accordingly. Please

allow one business day for the refund to be processed.”

Apparently the overwhelming domain that has been building up for months came as a shock to GoDaddy, and their servers were just overloaded.  Hmmm…..lot’s of folks waiting for the “.me” domain for months and now a sudden surge in demand?  Big shocker there huh?

did any of you try purchasing a .me domain?  what do you think of godaddy in general?

thanks for reading

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2 thoughts on “Why Go Daddy Doesn't Get it Part 2”

  1. I’m happy that you posted this – I’ve had bad experiences with GoDaddy as well. I attempted to register a few .”Me” domains and received that automated email as an apology. I’ve lost complete confidence in the company ever since it was made public that their executives were bidding against their costumers in domain auctions. I think it is almost necessary to start a petition thwarting people from using GoDaddy (that is if they don’t have one already).

  2. @robert

    i know of a few people that are quite frustrated with GoDaddy. Good point about the domain auctions. Just doesn’t seem that these people are willing to go the extra mile to help out their customers, so why bother?

    thanks for the comment and for reading!

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