Humans are creatures of habit; we are not fond of change. But is it the actual change that we find difficult or is it the process of change?
I recently heard a quote that makes so much sense, it is “Everybody loves Disneyland, but nobody likes the journey down there”. That is so true! It isn’t so much the actual outcome of the change that challenges us, it is the long drawn out process of change. Individuals and organizations can get excited about the end result of change, they can learn to embrace it. The hardest part is the journey to the change; that’s what causes the anxiety, fear and frustration.
The journey to change is filled with bureaucracy, arguments, tension and a lot of back and forth. If we can understand this and accept that the journey will be the challenge to get to that final outcome, we can find ways to make that journey easier.
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My new book, The Employee Experience Advantage (Wiley, March 2017) analyzes over 250 global organizations to understand how to create a place where people genuinely want to show up to work. Subscribe to the newsletter here.