When you think of employee experience, what comes to mind?
Is it having a shiny office, a free on-site gym, or weekly company happy hours?
Or is it having a culture that celebrates diversity and inclusion, personalized health and wellness programs, and a flexible work schedule?
Employee experience is less about flashy perks and more about changing core workplace practices. There are three main areas of employee experience: physical space, technology, and culture. Each piece plays a major role in the overall experience. Ignoring one can throw the entire strategy off balance.
Take a look around your company’s physical space. Does the office represent your mission and values? Do your employees have the space to work well (even if they work remotely)?
Then, consider the technology your employees use to do their jobs. Do they have the proper tools to collaborate, work efficiently, and serve customers?
And finally, consider the company’s culture. What does your organization stand for? Is it organized to support employees, or does hierarchy push down lower-level employees?
Employee experience considers all of these factors to create a well-rounded atmosphere where employees actually want to come to work. Building a strong employee experience requires looking at your company as a whole.
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