4 Steps to Practice Empathy from Dr. Brene Brown
Empathy is all about putting yourself in someone else’s shoes and trying to see things from their perspective.
Empathy is all about putting yourself in someone else’s shoes and trying to see things from their perspective.
Our world today is full of chaos and turmoil, and people have strong opinions about many big issues.
Now more than ever we need leaders to practice emotional intelligence. This is something I heard time and time again when interviewing CEOs for The Future Leader. Emotional intelligence is the ability to understand your own emotions and the emotions of others. It’s moving past the hard skills of leadership to the “softer side” that allows you to connect with people on a deeper level.
Martin Lindstrom is a New York Times bestselling author of seven books including Buyology, Small Data, and his upcoming book–The Ministry of Common Sense: How to Eliminate Bureaucratic Red Tape, Bad Excuses, and Corporate BS (Jan 2021).
Martin is the founder and Chairman of Lindstrom Company, a global branding and culture transformation firm working with Fortune 100 companies in more than 30 countries. He has advised companies such as Mattel, Pepsi, Burger King, and Google. Martin has been ranked on the Thinkers50 list for 3 years in a row and TIME Magazine named him one of the “World’s 100 Most Influential people”.
Aside from overseeing nearly 500 employees around the world with an astounding 93% employee engagement, Garry also leads The Learning Moment to share his coaching mentality and has collaborated on multiple leadership books.
Leaders of the future must learn to channel their inner Yoda, which means being emotionally intelligent, specifically being able to practice empathy and self-awareness. This is what 140 of the world’s top CEOs told me when I interviewed the for my new book, The Future Leader. You can read about all of the mindsets and skills they identified in this article from a few weeks ago.
John Jordan is the Head of the Academy at Bank of America, an award-winning employee development organization that trains around 40,000 people per year.
What is Empathy and why do we need it? A lot of times we confuse empathy with sympathy. In the past organizations have been good with being sympathetic to employees, but in the future of work it is empathy, not sympathy that is crucial for organizations to have. […]