Jacob Morgan | Best-Selling Author, Speaker, & Futurist | Leadership | Future of Work | Employee Experience

automation

AI, Robots, and Automation, The Future in 5

Automation Isn’t New So What’s The Big Deal

I have done a few videos in the past on automation but now feel the need to address it again. Currently, it seems like the discussion surrounding automation is all over the place. People are suddenly panicking about their jobs being stolen out from under them by robots. Automation has been around for multiple decades so why the mass hysteria now? Our computers can troubleshoot and self-diagnose their WiFi problems, we use ATMs at the bank and kiosks at the airport to check in for flights, and even ring ourselves up at the grocery store! There has been a lot of focus on software automation for many years and the conversation has now evolved to job loss and replacement. […]

The Future in 5

The Big Misconception About IBM’s Watson

The conversation around robots and automation is one that continues to grow and get more attention. However I’ve noticed a growing trend among business publications that cover this topic. Typically IBM’s Watson gets mentioned as one of the key innovations that’s going to replace and automate jobs and I think this is a huge misconception. I have had the opportunity to tour the IBM Watson innovation facility in New York City and speak with people that work on Watson which by the way, was not designed with the intention to replace jobs or take jobs away from humans. Watson was created as a way to assist humans while improving decision making capabilities.

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