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Do We Take Social Media and Connectivity for Granted?

Posted by on February 23, 2010

The U.S. Department of State sponsors something called the International Visitor Leadership Program, a program in which young leaders from various parts of the world meet with leaders in the U.S. on a particular topic.  I was among one of the people selected to meet with the young foreign leaders to discuss social media and civil society.  I have some video interviews which I’m going to post in the upcoming days which are quite interesting, but for now I wanted to talk about something else.

The young leaders I spoke with were from Brazil, Peru, Haiti, Bolivia, and Guatemala, many of whom run their own non-profit organizations.  It was the kind of event where I wish folks such as Beth Kanter, Geoff Livingston, and JD Lasica could have been at.  I started talking about social media and how it has been changing the way in which the world communicates and shares information.  A few minutes into the presentation, Violeta from Bolivia raised her hand and said, “many people in my country don’t have a smart phone and don’t have enough money to stay connected to the internet, so what do we do?”

It struck me as a deep statement because here I am, someone that has grown up with a computer, technology, and a smart phone trying to discuss the issue of “we can’t connect to the net.”  It really made me realize how lucky we are to have what we have and to be connected in the way we are.  I’m surrounded by technology and social media so it’s hard for me to think about what I would do if I lived in a country where I had no internet access (or very sparse).  As someone who travels quite extensively, I have definitely been to places such a remote villages in China where people have no phones or internet.  However, there is a big difference between spending a few days in a non-technology driven society and actually living there.  In the U.S. we talk about how social media can be used for customer service, marketing, PR, social good, and connecting with people.  In places such as Haiti and Guatemala, they talk how they can bring internet access, connectivity, and social media to the masses; it’s a very different conversation and one that really made me think.

I know that there have been many U.S. driven efforts to support countries in need. Haiti is a great example.  However, it was very interesting to hear from young leaders that actually live in these countries.  Many of them believe that technology can help them overcome many of the challenges and obstacles that they are currently faced with.  My role during the two hour long discussion (I was only supposed to be there for an hour) with the foreign leaders turned from my leading a discussing to my getting some real world lessons on social media and technology from other parts of the world.

It was definitely an interesting experience and I’m very thankful that the U.S. Department of State chose me to speak to these individuals.  I believe I contributed a good deal of information to the discussion and I definitely learned a lot.  I think we should all remember and not lose sight of the fact that although we may have smart phones and the net at our fingertips, there are many parts of the world that do not have this luxury.  It really helps put things into perspective.  Can you imagine living without constant access to the web and to the phone?  Perhaps not, but these leaders that I spoke to our trying to imagine what it would be like in their countries to have constant access to the web and to their phones.

I wonder what would happen if we switched places for a year.

  • A thought-provoking post. Thanks for sharing …and for making me ponder!

    • Hi Misty,

      You are very welcome and thanks for stopping by.

  • Your blog post makes me think about that CNN special on what a cyber attack would look like and how the power grid could go off line.

    Instead of wondering whether my furnace would work and whether I would have heat in my house, my first concern was whether I would have access to the internet and TV.

    We do take our connection to the grid for granted … that's not really a big deal though … I take air for granted … but I don't worry that air could disappear. We need quadruple redundancy in our power grid!

    • Hey Ron,

      Always great to hear from you. Interesting thoughts on the CNN power grid. It's something interesting to think about, what would the world do if the net just stopped? I just find it interesting that the questions and technology challenges are so diverse depending on where you are.

  • “… It struck me as a deep statement …” Are you kiddin'? Your blog post makes me think you should think more globally and real world and less US and social media. To answer your question: If you switched places for a year, I guess you would suffer and feel as if your life was over.

    • I consider myself pretty well rounded when it comes to thinking globally and real world. I've traveled to 18 countries thus far and have seen quite a few interesting things. I don't think I'd suffer that much, it might actually be nice to be unconnected for a little while.

  • bethkanter

    Yes, we did. I discovered this during my recent trip to India and have noticed this when I travel to other developing countries like Cambodia.

    • Hey Beth,

      A fellow traveler I see! I've always been wanting to go to India and Cambodia, perhaps soon. I also write a travel blog (see navigation). I bet you have some great travel stories and experiences to share. Would love to hear about them and check out your pics if they are online somewhere. Thanks for sharing the links Beth, great to hear from you!

  • pipettes

    This gives us much food for thought.Meaningful!

  • zachphilip

    well said! social media needs to be practiced diligently. here's more about those who want to read up more on affiliate marketing

  • Great thoughts Jacob, thank you for sharing. I think it is a blessing to have so many means to connect with others and build global networks of inspired thought. Many people abuse social media tools as a means to spam yet we can't forget that it is all about people and relationships…so much innovation can happen when we connect like this and no matter if your new friends don't have smart phones when you meet them, I am sure when they do, you will be there to connect them and bring them up to speed with your network. Social media is just tool/device….your energy and thoughts is what makes the connection binding. I blog about this part of social media. This post might be the most relevant :

    • I agree, we're definitely luck. People always come first and technologies second.

      thanks for stopping by!

  • Luís Claudio Pinto

    We all must rethink our practice related to Internet. Our reality can't be considered evebody's reality or we won't be fair with million of people that have only dialed Internet (if they do…)

    Really provoking. Thank you!!!

  • Luís Claudio Pinto

    We all must rethink our practice related to Internet. Our reality can't be considered evebody's reality or we won't be fair with million of people that have only dialed Internet (if they do…)

    Really provoking. Thank you!!!