Social CRM: Can Your Customers Find Your Brand Online?
Now that my site is no longer hacked it’s great to get back on topic. I want to pick things […]
Social CRM
Should Social CRM be Automated?
Before the holiday break we started off with a high level introduction to social CRM. If you haven’t read that
What is Social CRM? An Introduction
UPDATED July 8, 2010 Chess Media Group in collaboration with Mitch Lieberman just recently released The Guide to Understanding Social