I don’t like reading things like this, I really don’t. But today I came across a report released by Modern Survey which found that we have a lot of work to do around engaging our employees. Modern Survey isn’t the first firm to report low
For those of you not familiar with our company, Chess Media Group is a management consulting and strategic advisory firm that focused on collaboration. We’re a small company of passionate people who love what we do and that’s how it’s always been. The same people
I just came back from a Yammer event in San Francisco where several of their customers (7-11, Deloitte, Westfield, and others) shared their experiences and insights from using the product. The question of ROI and measurement came up as it always does. The customer panel
Last month we announced that we teamed up with Avectra to release a series of whitepapers on the topic of Social CRM. We already released our first whitepaper which looked at the business value of Social CRM. Today we are releasing the second whitepaper in
I think the delivery and pricing models for vendors is going to change, actually I think it has to change. Right now if you want deploy a collaboration vendor you get licenses for your employees and get access to their suite of features. If you have another
A little while ago I wrote an article on how employee collaboration and customer collaboration initiatives solve different problems. I kept hearing about how one was more valuable or had a greater impact on the organization than the other but the truth was that they
If you haven’t heard yet, enterprise social network software company Yammer has made their first acquisition with oneDrum, a vendor that I reviewed towards the end of last year. If you even been sort of following the enterprise collaboration space you will know that Yammer
Around 30 years ago James Prochaska and Carlo DiClemente (professors at the University of Rhode Island) were studying how smokers were giving up their addictions. During their observations they developed a model called the “Stages of Change Model” or “Transtheoretical Model of Behavior Change.” I
“Example is not the main thing in influencing others, it is the only thing“~ Albert Schweitzer Sometimes I wonder if leaders at companies really understand the power they have, not just from a corporate strategic level but from an employee behavior level. Leaders today’s have a
This post was inspired by a discussion I had with Bert Sandie who is the Director of Technical Excellence at Electronic Arts. It seems as though nowadays everyone is talking about “gamification” for the enterprise. For those of you not familiar with the concept, gamification
