Speed limits. Restaurant food handling guidelines. Curfews.
Most rules are meant to be kept.
But the best leaders know when to break the rules.
There are times when leaders need to make an exception to the rule to serve their customers and employees. Knowing when to break the rules and how to do it in the best way is what separates great leaders from the rest of the pack.
Great leaders break the rule to stay open a few minutes for a customer who is running late. They may break the schedule of visiting employees to spend more time with an employee who has a question. Or they may break the rule of a standard process to fast-track a project for a client.
These leaders know when to break the rules to go above and beyond. They aren’t afraid to break free of what’s always been done to get great results and serve their people.
Of course, there are rules that leaders must keep, like tracking finances and being honest.
But when it comes to helping their people, building connections, and making a difference, the best leaders know when to break the rules.
I put together a video which talks about this in more detail. Please check it out below and if you want more content like this you can subscribe to my Youtube channel.
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