blog world expo

From Fans and Followers to Customers and Advocates: A Social CRM Presentation at Blog World

Jacob Morgan / October 19, 2010

A few days ago Brent Leary and I presented the first ever Social Customer Relationships Management (Social CRM) session at […]

Jacob Morgan / September 24, 2010

I’m very excited to announce that for the first time Blog World Expo (the world’s largest social media conference) is

Jacob Morgan / October 20, 2009

This was my favorite session at Blog World Expo this year because I actually felt like I learned a thing

Jacob Morgan / October 15, 2009

I’m heading to Las Vegas this morning to attend the Blog World Expo from October 15-18th. My entire trip is

Jacob Morgan / August 15, 2008

Yesterday I mentioned I had some exciting news, and the title pretty much sums it up. I have been in