As many of you know, Jason Calacanis recently threw in the blogging towel and decided to limit his conversations to 750 newsletter subscribers. I know several people were not able to sign up for his newsletter (don’t even know if it’s still available), so I decided to put up his most recent one here. I’m sure this is all part of his master plan to get other folks to spread the content for him but oh well. I’m not going to share all of his newsletters, but the most recent one deals with mahalo, knol, and wikipedia. I thought it was interesting so here it is:
Is Google a Content Company?
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For the past week, I’ve been fielding calls about Google’s new content
play, called Knol, “killing” Mahalo. Knol stands for “unit of
Knowledge” and it’s a very well-designed Wikipedia/Mahalo style
content publishing play. It’s very similar to the New York Times’
forgotten About.com, Seth Godin’s spam-filled Squidoo, the flawed but
fascinating Wikipedia, and of course my new project Mahalo.com
Four important point about Google Knol to put it in context:
1. Like Wikipedia, users create Wikipedia-style articles on Knol about
various topics.
2. Unlike Wikipedia, and very much like Squidoo, users can create
multiple pages on the same subject.
3. Authors can put Google’s advertising on these pages and make money.
4. Google is indexing these pages amazingly high in their search results.
This is a real change from last year when we launched Mahalo at the
WSJ D conference. At that point everyone asked us, after comparing our
superior search results (when we have one!) to Google’s, if we were
going to “kill” Google. Note: I would never engage that line of
thinking because I’ve always seen Google as the modern day operating
system, and our job to work within their framework.
Their operating system is search results, and About.com,
HowThingsWork.com, digg.com, NYTimes.com, Engadget.com, etc. are all
applications in that operating system. Our job is to create the best
possible products that operate–aka rank–as well as possible with
Google’s OS.
Why all the focus on death?
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The life of a startup CEO dealing with the rabid but sometime naive
blogosphere is one of extremes. You’re killing or you’re killed,
you’re the shinny new object or yesterday’s news. You can couple the
link-bait based blogosphere with main-stream media journalists who,
instead of acting like the voice of reason and “sticking to what got
them there,” have taken the link-baiting bait. The MSM has had to
incorporate the flame warring, rumor mongering and link-baiting ethos
in order to keep up in the page-view cold war.
This is either the shot in the arm MSM needs to compete, or they’re
chasing the blogosphere Thelma and Louise-style off a cliff. Time will
tell I suppose.
Anyway, Facebook has had crushing success while MySpace continues to
grow. Apple is hitting the ball out of the park while Microsoft
continues to set sales records while fumbling into various markets. If
Microsoft and Apple, MySpace and Facebook, and a Coke and Pepsi can’t
kill each other why is everyone obsessed with death?
Well, because Microsoft did kill Lotus, Netscape and thousands of
other software companies when they decided that the operating system
just wasn’t enough.
Knol: Google becomes a publisher
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Now, I want to believe David Eun, Google’s head of partnership, when
he says they are not in the content business. David was hired from
Time Warner to be the easy going, friendly face of Google to the
content players of the world in the heat of the dual disasters of
YouTube’s copyright problems and Google’s “we’re gonna scan your books
with or without your permission” absurdity.
Last year in an interview he said:
“The biggest misconception is that they (content companies) fear
Google has aspirations to become a media company, meaning that we
would produce and own content that would compete against theirs.
That’s a major misconception. We don’t produce our own content. In
fact, we see ourselves as a platform for our partners that do.”
On one level, I believe that the Google leadership does not want to be
in the content business, but I think they’ve diluted themselves into
an odd definition of what it means to be a content company.
Let’s run a test: what is the role of a content publisher?
1. Secure talent
2. Distribute their work
3. Monetize that work
4. Pay the content creator for their work
5. Build a library of that work for future monetization
So, if you’re the New York Times or Wall Street Journal you:
1. Hire John Markoff and Walt Mossberg (on staff)
2. Distribute their technology reportage
3. Sell advertising against that reportage
4. Pay Markoff and Mossberg
5. Create an archive on NYTIMES.com and WSJ.com of their work.
Let’s run Google’s Knol through this same process:
1. Hire writers (on contingency) — check
2. Distribute these pages in Google’s search results — check
3. Sell advertising against it in the form of AdSense — check
4. Pay the writers via AdSense split — check
5. Create an archive on Knol for future monetization — check
Any objective person would look at these two cases and say that the
only difference is that Google hires folks on a revenue split basis
and content companies pay people up front. Except of course, About.com
is paying folks partially on spec.
Google believes because they don’t own the content that they are not
in the content business. Nice try, but no, that’s not how it works. If
you pay writers, distribute their work, and create a library of their
work you are–in no uncertain terms–a publisher.
Google-dependent businesses
———————–
There is a huge debate in the Valley today as to the value of
Google-dependant business. Many of the biggest and best companies
today have Google as their top source of traffic. Reportedly digg is
50% Google traffic, About.com 85%, and Wikipedia 70% Google traffic.
That means that people don’t go to these sites directly, as much as
they go to Google and do a search and click on their result.
This means Google makes money from you while you are on their search
results, but only makes money on the second click if the content
provider has put Google Adsense on their pages. Some do, many don’t.
It seems that Google, the greatest web-business ever created, is not
satisfied with owning over 70% of search–now they want to own the
first couple of pages in their search results. So, if you’re digg.com,
About.com, NYTimes.com, and Wikipedia you’re faced with not only being
traffic-dependant on Google, you’re now competing with them for the
traffic within their search result.
Ouch.
This feels exactly like what Microsoft did to its application vendors.
Microsoft convinced folks to build WordStar, WordPerfect, Lotus 1-2-3,
and Quattro Pro for their operating system. They grew that business
together until the point that Microsoft had massive market-share in
operating systems–then Microsoft pulled the rug out from under the
3rd party application vendors.
The result? The streets were littered with dead software companies,
Microsoft faced massive lawsuits, and the industry became stagnant
until the Internet shook things up again two decades later.
Are we facing the same thing on the web today?
Can we trust Google?
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I’ve got a lot of friends at Google, and I’ve worked with and defended
them for years. They’ve been an amazing partner to me. The revenue
from Google Adsense reached over one million a year for Weblogs, Inc.
when we were still a private company. The $4,000 a day we were making
paid our bloggers salaries and gave me the biggest win of my life.
In other words, I’m a “Google man.” I want to believe Google… I love
the Google. The Google has been, very, very good to me.
Now, Google says they will do no evil and since I’ve worked with their
team across three companies I tend to believe them. However, with the
launch of Google Knol I feel like they are not being totally up front
with us–their partners. It feels like they’ve stabbed us in the back
to be honest. I’m not the only one who feels this way–even if I’m the
only one stupid enough to say it.
If Google is going to be in the content business and compete for the
top ranking in the operating system they control why not be honest
about it? Why not have David Eun say, “listen, we’re experimenting
with content and we want you to be involved in it. Put your content in
Knol!”
Frankly, it’s insulting to say you’re not in the content business and
then launch Knol and compete with content companies for their authors,
users, and placement in the rankings that you control.
For the record, dishonesty falls under evil in my book. Intellectual
dishonesty? Well, that’s on the bubble as they say.
Cry babies or canaries in the coal mine?
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For a period I thought the video companies were being cry babies when
they said Google was coming after them with YouTube. At the time I
said “just put your content on YouTube and partner with them…. it’s
not like they’re signing Hollywood talent to make content for them…
grow up!”
Then “Family Guy” creator Seth MacFarlane–the most successful
television creator today–signed a huge 50-episode deal with YouTube.
Still, Google says they’re not in the content business.
When the book companies complained about Google taking their content
without permission I said “come on, it’s not going to replace folks
buying books.”
Then I started using book search to find specific pieces of
information in books instead of buying them.
You get the idea, it’s not an issue until it’s your issue. About.com,
HowStuffWorks.com, digg.com, and Mahalo.com now going to feel the
Google “we’re not competing with you” burn–to what degree only time
will tell.
What should startups do?
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First, I think startups need to be honest with Google when they feel
Google is going over the line. Most folks in the Valley are terrified
of Google and they don’t want to publicly criticize them for fear that
their Google rankings might drop, or for fear that when it comes time
to sell their company Google might blacklist them.
This simply isn’t the case. Google is filled with a lot of great folks
I’ve known for a long time. I’ve had many conversations with Matt
Cutts, Megan Smith, David Eun, and even Larry Page once, about Google
being in the content business. They’ve all said they are not going to
compete with their clients and they are not a content company.
It’s up to us to tell them when we feel they are crossing the line.
With Knol, I feel like Google is competing with their partners. I’ve
told them all this, and I hope they either a) remove Knol from the
Google index as a sign of good faith or b) just cancel the project as
a sign of good faith to their content partners.
For Google’s own good they should not try to take over their own
search results. If Google results start showing 20-30% Knol pages and
YouTube videos then that is going to do four things:
1. Raise major anti-trust concerns.
2. Give Google haters something to point to–“ha! ha! you’re evil!”
3. Drive partners away from Google into the arms of Microsoft–which
isn’t in the content business and never will be.
4. Drive users away from Google in search of more diversity.
Second, startup companies should probably hedge their bets. If Google
is going full-bore into content that means they are going to start
buying more content companies–at least ones that are not “pure
content companies” by their definition. It’s Google’s world right now,
so they get to define the industry. If they feel Knol isn’t content,
OK, well, than About.com isn’t a content company so New York Times
sould sell it to them.
Now, we could all be reading into this massively. Google Knol,
Google’s book scanning, and YouTube’s deal with Seth could all be tiny
pet projects on the side that will never move the needle for Google.
In fact, you can almost be sure they will not move the needle given
the power of Google’s Adsense machine.
So, are we all just overreacting out of fear of the unknown?
Is David Eun a Jedi master letting us know “Google is not a content
company…. and these are not the droids we’re looking for?”
Frankly, I’m not the smartest guy in the world so I can’t tell.
What does it mean for Mahalo.com?
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Our goal as business is to get the majority of traffic from direct and
non-search referring sites, so if Knol pushes us down one result on
every search result it’s not the end of the world. If Knol results are
three or 10 of the top 30 results? Oh, then we might have a *slight*
problem.
When designing Mahalo as a business, my model was to get our pages
within the first 30 results on Google and Yahoo *some* of the
time–like 20% of the time. We never expect to beat Wikipedia on a
ranking. It seems that Google is going to ram Knol into the top search
rankings–which they did during week one. So, we’re gonna to all have
to build a model where almost always being behind Knol and Wikipedia
works. I think this isn’t that big of deal–right now.
Also, as hedge we’re partnering with Google. We’ve put 30 of our How
To articles into Knol, and we’re very big partners with YouTube on our
Mahalo Daily show.
If you can’t beat them join them. If Google is destined to be the new
Microsoft then it’s best to get into the tent early…..
Right?
best jcal
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