I’m seeing a few trends around how organizations are deploying enterprise collaboration platforms. Typically one of four paths are taken which are: a unified solution, multiple solutions (not connected), an aggregator solution, or multiple solutions which are integrated together. These are explained in more detail in the table below.
[table id=2 /]
There is no perfect approach and as I mentioned I’ve seen all of these methods attempted. The reality today is these deployments are not perfect and organizations do need to make some tough choices around how they want to approach these technology deployments. This goes hand in hand with understanding the four types of enterprise collaboration deployments. The best solution for your organization depends on where you see this initiative going in the long run and the kind of support you are willing to give it.
Hopefully this will provide some guidance or at least start some discussions around what your organization should be doing.