Jacob Morgan | Best-Selling Author, Speaker, & Futurist | Leadership | Future of Work | Employee Experience

Leadership and Management

Leadership and Management

Smucker’s CEO Shares The Importance Of Mindful Leaders, Empowered Customers, And Engaged Employees

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Mark Smucker understands the need for leaders to look to the future. Growing up in the Smuckers family, becoming a leader in the family-owned company wasn’t a guarantee. To even be considered for the top role, Mark had to go to college and get experience working in other companies. He spent years getting degrees in international business and working around the world before becoming CEO of The J.M. Smucker Company in 2016. It’s those experiences that taught him the value of leading with a sense of purpose and creating powerful experiences for customers and employees.

Leadership and Management

10 Principles of the Future Manager

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Over the next ten years will have somewhere around 225 million people in the world who are in some sort of managerial capacity, meaning they are responsible for others.

When it comes to the future of work it’s not just employees that are changing, managers are also having to change the ways in which they lead and in fact they are HAVING to become leaders.

These are 10 core principles or characteristics that managers will and must possess going forward. This image is taken from my book, The Future of Work.

Leadership and Management

Become a Better Leader: Stop Hearing and Start Listening

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It is said that there is no great sign of love and respect that you can show someone then listening to them.

But… listening and hearing are not the same thing.

Hearing is simply the unconscious act of letting sound enter your ear. It require no focus, no attention, and no effort on your end.

Listening on the other is quite the opposite. It is conscious and purposeful and does require your attention, focus, and effort.

Leadership and Management, Strategy

14 Top CEOs Share Their Definition Of “Leadership,”​ What’s Yours?

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There was one question top CEOs had a hard time answer…

But first, some context.

Over the past 18 months, I had the privilege to interview some of the world’s top CEOs for my book, The Future Leader. I spoke with CEOs from companies like Best Buy, Audi, KPMG, Oracle, SAP, Verizon, MasterCard, Royal Caribbean, InterContinental Hotels Group, and dozens of others.

Leadership and Management

140 Top CEOs Share 5 Most Crucial Skills For Leaders

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Leadership is changing…you as a leader MUST change, and perhaps more important, we should all DEMAND that our leaders change. It’s necessary for the very survival of our organizations.

This isn’t opinion, it’s fact.

Don’t believe me?

In doing research for my new book, The Future Leader, I interviewed over 140 of the world’s top CEOs from organizations like Oracle, Unilever, Best Buy, Kaiser, Verizon, InterContinental Hotels Group, MasterCard, and dozens of others. I also partnered with LinkedIn to survey nearly 14,000 employees globally.

Leadership and Management

We Are In A Leadership Pandemic: Research Proves It

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Most business leaders around the world are not good leaders. They aren’t bad people, but their approaches to leadership are simply put…obsolete. We can especially see this quite clearly with what has been going on with Black Lives Matter, COVID-19, and the ongoing fight against racism and social injustice.

To give you an analogy, it’s a bit like trying to fly a modern-day passenger plane while being trained on an original Wright Brothers plane. There’s a chance you might get the plane in the air, but you won’t go far.

Leadership and Management

How do you lead in a world that doesn’t yet exist?

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The world is changing quickly, we all know and experience this on a regular basis. But this poses a massive challenge for leaders. How can we lead in a rapidly changing world and perhaps in a world that doesn’t even yet exist? Whether we look at technology and automation, multiple generations at work, globalization, social and racial injustice, COVID-19, or the many other trends that are shaping work and life, the bottom line is that things are changing.

Leadership and Management

You Should Avoid Having A Typical Day: Here’s Why

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What does a typical day look like for you?

It’s a question I’ve asked of hundreds of CEOs and top business leaders around the world. They almost always tell me the same thing: they don’t have a typical day. Every day is different. The most successful business leaders surround themselves with a diverse group of people, they are a part of a variety of projects, they attend different meetings, speak with customers and employees, and they make sure that they aren’t doing the same thing and seeing the same people every single day.

Leadership and Management

3 Ways the CEO of Costco, Craig Jelinek, Puts His People First

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Costco warehouses are for more than just bulk goods and samples—they’re also home to happy employees. Costco is regularly ranked a top place to work and a company with the happiest employees, largely due to a culture that values employees and treats them fairly with good benefits and wages. Setting the tone for that culture is CEO Craig Jelinek. Craig follows in the footsteps of previous Costco leaders to put his people first and continue a legacy of engaged employees.

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