The Employee Experience Equation
I’m betting BIG on the concept of the employee experience which I believe is the next evolution of HR and […]
Employee experience
Employee experience, The Future in 5
Why Your Physical Workspace Is Just As Important As Your Physical Appearance
First impressions are important. When you meet someone for the first time appearance matters. If they show up disheveled and not “put together” then you get a very different vibe versus if they show up with their hair combed and a nice outfit versus if they show up in something casual. Each appearance gives you a different vibe. The same feelings happen when employees walk into a workspace. If an employee walks into an office and all the walls are stark, everyone is in cubicles, and people are dressed suites and ties then the vibe might be boring, not innovative, and very conservative. Now imagine walking into a different workspace with an open floor plan, touch screens on the walls, and workers buzzing about actively engaging with each other. This typically gives off a vibe that is more about innovation, collaboration, and engagement. […]
Employee experience, The Future in 5
Why Giving Employees A Sense Of Purpose Is Not Enough To Drive Engagement
There’s no doubt that employees who have a sense of purpose at work will be more engaged and productive. We all want to feel like we are contributing to something and that our jobs have meaning. While purpose is indeed a critical factor when thinking about designing employee experiences, it cannot stand alone. In other words, simply giving employees a sense of purpose at work isn’t going to drive engagement. From what I have seen, there are actually three things that are required.
A Framework For How Any Company Can Design Amazing Employee Experiences
The employee experience is not a static thing, it’s a moving target and in fact there is no single experience for every employee, there are many experiences. So how can organizations create this continuous cycle? The best way to think about designing employee experiences is as a never-ending infinity loop or a type of continuum that has four parts FIDE (but keep in mind they don’t have to follow this order). […]
What Type Of Company Do You Work For? Engaged, Empowered, Enabled Or Experiential?
I define “employee experience” as an organization creating a place where people want to show up instead of assuming that people need to show up. This shift from “need” to “want” is the fundamental change that organizations around the world are starting to experience. This is why we see so much investment in new offices spaces, health and well-being programs, maternity and paternity leave, healthy foods, workplace flexibility, and so much more. There are a lot of things that can go into creating an employee experience but the good news is that every single company regardless of their industry, geography, or size, only need to focus on three things. Every employee experience is comprised of three environments: the physical environment, the cultural environment, and the technological environment as seen inside this article. […]
The Three Environments That Create Every Employee Experience
I define “employee experience” as an organization creating a place where people want to show up instead of assuming that people need to show up. This shift from “need” to “want” is the fundamental change that organizations around the world are starting to experience. This is why we see so much investment in new offices spaces, health and well-being programs, maternity and paternity leave, healthy foods, workplace flexibility, and so much more. There are a lot of things that can go into creating an employee experience but the good news is that every single company regardless of their industry, geography, or size, only need to focus on three things. […]
How Corporate Culture Impacts The Employee Experience
We have all heard of corporate culture and the many ways to describe it. Some say “it’s what happens when the manager leaves the room,” others say culture stems from the values, attitudes, practices, and the mission of the organization, and some say culture is controlled by the CEO and the executives. Regardless of what you believe culture is or where it comes from, the one thing that is common is that culture is about feeling. If the physical environment is about the one that you can see, touch, taste, and breathe, then the cultural environment is the one that you feel; it’s the “vibe” you get when you walk in the door and it’s the mood and the tone that the workplace sets.[…]
Employee experience, Future of work
Is Technology Ruining Your Experience At Work?
This is part of a series of posts exploring the employee experience, that is, creating a place where employees actually want to show up, not where they need to show up. This series will explore what I define as the three employee experience environments that all organizations much focus on which are: physical, cultural, and technological. This is a growing area that I am extremely passionate about because it sees organizations shifting away from thinking of work as a utility to actually focusing on creating what Pat Wadors (the chief Human Resources Officer of LinkedIn) calls “beautiful experiences.” […]
Employee experience, Future of work
How The Physical Workspace Impacts The Employee Experience
This is part of a series of posts exploring the employee experience, that is, creating a place where employees actually want to show up, not where they need to show up. This series will explore what I define as the three employee experience environments that all organizations much focus on which are: physical, cultural, and technological. This is a growing area that I am extremely passionate about because it sees organizations shifting away from thinking of work as a utility to actually focusing on creating what Pat Wadors (the chief Human Resources Officer of Linkedin) calls “beautiful experiences.”