Tim Ryan is the US Chairman and Senior Partner at PricewaterhouseCoopers (PwC). Previously he served as the Vice Chairman, having responsibility for the firm’s strategy function and stakeholder relationships including investor relations, regulatory affairs, public policy, corporate responsibility, marketing and sales and human capital. PwC is a multinational professional accounting services firm. It has 55,000 employees.
Tim has over 25 years of diversified experience serving clients in the financial services industry in the U.S. and internationally. Prior to his current role, Tim led PwC’s Assurance practice and before that, he led PwC’s U.S. Financial Services practice and PwC’s Consumer Finance Group.
Tim is a certified public accountant in Massachusetts and New York and a member of the American Institute of Certified Public Accountants. He graduated from Babson College where he studied accounting and communications and remains an active and proud alum. A Boston native, he joined the firm after graduation. Tim is the proud father of six children (10-18 years old) and is passionate about spending time with his kids, hockey, running and reading.
What should be the mindset for future leaders? Tim believes we are seeing a shift that will get better. He says, “The day and age of the dominant CEO is likely coming to an end, and I think we’re entering the day and age of humble CEOs and humble leaders…” Servant based leadership will be a shift that is happening even now.
What do leaders need to know how to do in the future? According to Tim, successful leaders of the future need to be good listeners, great ‘understanders’ of people, and good decisions makers. They also need a high degree of business acumen and them need to be adept at technology.
Tim believes leaders of the future need to have thick skin. That’s because the CEO of today has a lot of people looking at them. It is important to listen people’s views and not get rattled. They need to be open to criticism and not get unnerved when they listen to a point of view that is not their own.
In order to develop thick skin, practice yourself in the moment. Catch yourself. Take feedback and get better by it rather than get rattled by it.
Tim also shared some information about the CEO Action for Diversity and Inclusion (www.ceoaction.com), a CEO driven business commitment to advance diversity and inclusion in the workplace that launched June of 2017.
A wide variety of CEOs have acknowledged that we can do better and have taken a pledge with 3 main commitments. One year ago it started with 150 CEOs and today roughly 450 have signed the pledge.
The three commitments are:
1. We will continue to make our workplaces trusting places to have complex, and sometimes difficult, conversations about diversity and inclusion
2. We will implement and expand unconscious bias education
3. We will share best—and unsuccessful—practices
What You Will Learn In This Episode:
● Tim explains his intense morning routine
● How to balance work and life
● What it’s like to work for PwC and how they have evolved over the past 30 years
● Trends in the future of leadership
● Tim’s view on AI and automation
● What it means to work for a purpose led, values driven organization
Link from the episode: