Jacob Morgan | Best-Selling Author, Speaker, & Futurist | Leadership | Future of Work | Employee Experience

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Employee experience, The Future in 5

How Often Should You Measure Employee Engagement?

I recently did a keynote speech at a private event where we discussed corporate culture and employee engagement. I learned that one organization is measuring their culture just every two years by using a survey of around 120 questions. I was completely shocked! Why only every two years? That isn’t often enough to check the pulse of an organization, especially since the workforce is changing so quickly. Do they really need to ask that many questions to gather the information that is needed? But how often to measure employee engagement and how many questions to ask is the wrong place to start this process. There is no golden rule… just start with the basics and core components. What is it that you are trying to measure and learn about your organization? What are the fewest questions that you can ask to learn this? […]

Future of work

Change Doesn’t Have to Start At The Top, But It Helps!

This is a very special Future in Five coming to you from Santiago, Chile, where I just finished speaking to 800 top HR leaders in Latin America. While visiting Santiago I was struck by the number of stray dogs everywhere. I learned that at one point the local government wanted to step in put these dogs to sleep. The people of Santiago were mortified, and there was an outcry against harming these animals. When a stray dog was found, the citizens of Santiago would step in to claim it as their own. The government, in turn, could not kill put a dog to sleep that belonged to someone. Today the stray dogs in Santiago are viewed as dogs that belong to the people. They are fed, looked after and during bad weather the locals give the dogs jackets to keep them warm and dry. I have not seen locals in any city thus far treat stray dogs with so much love and kindness. While taking pictures of a museum I saw a lady actually lay down on the floor next to a stray dog to give it a hug!
What is fascinating about this story, is that change didn’t start from the top, it started from ordinary people who wanted to see things done as they believed was right.

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