The pace of technology in our world today is faster than it has ever been. We go out and buy the newest phone out on the market with all of the bells and whistles and the newest innovations and then a few months later it is obsolete as there’s a newer, better phone available.
This is part of a series of posts exploring the employee experience, that is, creating a place where employees actually want to show up, not where they need to show up. This series will explore what I define as the three employee experience environments that all organizations much focus on which are: physical, cultural, and technological. This is a growing area that I am extremely passionate about because it sees organizations shifting away from thinking of work as a utility to actually focusing on creating what Pat Wadors (the chief Human Resources Officer of LinkedIn) calls “beautiful experiences.” […]
The conversation around robots and automation is one that continues to grow and get more attention. However I’ve noticed a growing trend among business publications that cover this topic. Typically IBM’s Watson gets mentioned as one of the key innovations that’s going to replace and automate jobs and I think this is a huge misconception. I have had the opportunity to tour the IBM Watson innovation facility in New York City and speak with people that work on Watson which by the way, was not designed with the intention to replace jobs or take jobs away from humans. Watson was created as a way to assist humans while improving decision making capabilities.