How the Founder of Panera Bread Outperformed Chipotle & Starbucks and Why He Killed His Original Business
Join me in today’s episode as we speak with Ron Shaich, the founder of Panera Bread, a bakery/cafe fast-chain restaurant with over 2,000 locations, 140,000 people, and a revenue of $5.795 billion dollars! Our discussion covers the value of empathy and direct interactions with your customers and team members. Understand why the balance between data and intuition in decision-making is so important…