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In this episode, I speak with Deloitte Consulting’s CEO, Dan Helfrich, who brings two decades of experience leading a team of 85,000. Dan unpacks two leadership styles: leading with influence versus command and control, likening them to a coach and a captain respectively. He underscores the value of the former in non-crisis, uncertain situations, fostering an environment that embraces diverse input and active stakeholder participation.
Helfrich underscores the importance of building a “human sensor” network within organizations to gain authentic, varied feedback, aiding decision-making, and enhancing transparency and inclusivity. He spotlights crucial skills for influential leadership including self-awareness, empathy, stakeholder awareness, and acknowledging personal limitations. Leaders who value differing perspectives can make more informed decisions.
Some of the things you’ll learn:
- The difference between influencing and commanding.
- What’s required to influence others.
- When command and control is required.
- How a culture is shaped by leadership styles.
- Balancing clear decision making with influence.
- Creating an environment where others can lead with influence.
- What to do when influence doesn’t work.
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