Employee experience continues to be one of the top business priorities for organizations around the world, and for good reason!
As the world adjusts to post-pandemic life, businesses are revisiting the common assumptions we have always had around what it means to work, what it means to be an employee, and what it means to be a leader.
I define employee experience as creating an organization where people WANT not NEED to show up to work each day by focusing on three environments: culture, technology, and physical space.
It’s easy to create great experiences for people when things are going well, but it’s what you and your organization do during tough times that matters most. That’s what your employees and customers will remember.
My research found that only 6% of companies create amazing experiences for their people. And half of organizations are either doing nothing or very little!
Employee experience efforts have been growing lately, with more companies creating teams focused on employees. Work as we know it is being completely redesigned to put people at the center. This evolution is amazing, but we’re still in the early stages.
We’re moving away from focusing on perks and short-term benefits like free food and hot yoga to actually making substantial changes to workplace practices. That’s why I created the Employee Experience Assessment to see where your company stacks up against the world’s top companies.
Finding out where you score on culture, technology, and physical space and creating a place where employees truly want to show up to work is the first step to creating a great experience.
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The #1 challenge for organizations right now is how to attract and retain talent. Organizations are stuck in old ways of thinking about work and they are struggling! In my new PDF, I outline 7 ways the workforce is changing and what you and your organization need to do to adapt. The Great Resignation is The Great Opportunity if you are willing to take action! Click here to download the PDF.
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