The Power of Employee Experience And Why We Need It Now More Than Ever
In these challenging times, we’re all looking for a bit of stability.
Something we can count on and that will bring us purpose and joy.
In these challenging times, we’re all looking for a bit of stability.
Something we can count on and that will bring us purpose and joy.
What’s the difference between employee engagement and employee experience?
The same as the difference between updating a car by just painting the outside and replacing the entire engine. One method makes the car look nice, but the other actually improves its performance.
Employee engagement is popular, but it’s a short-term fix. Employee experience is a long-term solution that addresses the core of major issues.
During the course of his career he flew 74 successful combat missions over North Vietnam.
Charlie was 5 days away from the end of his tour when he took off on his 75th mission…it didn’t go as planned.
What are your organization’s values?
Chances are they include things like: trust, collaboration, innovation, honesty, putting the customer first, and diversity.
Do you think your company is the only one with those values? Of course not!
If the words themselves aren’t unique, then what makes your company different?
Values are just words or phrases, they aren’t special. What matters is how those values come to life.
The idea of servant leadership is a far cry from the command and control style of leadership that was commonplace just a few decades ago. To succeed in the future of work, modern leaders must be humble and willing to serve their employees and company to get the best results.
Domino’s Pizza is known for getting pizza to customers quickly, but it doesn’t take the same approach with its employees. Domino’s and its CEO, Richard Allison, know that focusing on people takes time and can’t be rushed. Of all the ingredients that go into making a delicious Domino’s pizza, the most important is the focus on its people.
Your job as a leader isn’t just about making the business more money.
You need to look beyond the organization to see how the work you are doing is impacting society, local communities, and even the world.
Steve Bilt is the CEO of Smile Brands, a company with 5,000 employees that provides business support services to over 425 dental offices. Smile Brands has been on Glassdoor’s Best Places to Work list three times and Steve is one of the top CEOs on Glassdoor.
Should leaders focus more on value or volume? Quantity or quality? According to former Newmont Mining CEO Gary Goldberg, the answer is value.
Gary Goldberg led Newmont Mining’s 28,000 employees for seven years before stepping down in 2020. During his tenure, he turned the company’s performance around by focusing on value over volume. Instead of mining as much gold as possible, Gary led Newmont to mine the most valuable gold. The same principle applies to leadership. By focusing on delivering value for their organizations instead of focusing merely on volume or profits, leaders can create long-term success for their companies and employees.
What does it take to become the Best Credit Union To Work For?
A commitment to culture and creating a space where everyone is accepted.
That’s the goal of Bay Federal Credit Union, which has not only been named the best credit union to work for in the U.S., but has also been recognized as a top workplace in numerous other categories.