COVID-19 has put a lot of stress on businesses and individuals around the world. It has undoubtedly changed how billions of people around the world live. But at the same time, it has also changed how we work and is causing us to rethink “the future of work.”
How a company responds during a crisis can speak volumes about its culture and character and of course the experience it wants to create for its people. Does it rush to sell its product and boost sales? Does it reach out to customers? Does it protect its management and lay off entry-level employees? Treating people well during times of prosperity is easy, but treating people well during times of stress and tension is what really matters.
The world was changing quickly BEFORE COVID-19 and now as a result of the pandemic, organizations are changing faster in the last few months than they in the past few decades. We are having to rethink the technologies we use to work, how we design workspaces, where employees work, how we lead, and even what “work” means in general.