Questions To Ask When Doing a Technology Audit

Technology plays a crucial role in every organization. But when was the last time you performed a technology audit?

A technology audit is your chance to step back and look at how you work and the technology you use. Over a week, you can identify patterns and potential problems to improve your workflows and technology system.

As you perform a technology audit, ask yourself these six questions:

1. What are the technology pain points? Identify tasks or processes that are frustrating or difficult.
2. What is making employees frustrated? Look for places where technology is hurting the employee experience. This could be having to fill out the same documents over or over, having a hard time communicating with your team, or struggling to find the right information.
3. What do you struggle with the most? Identify parts of your job that are difficult because of a lack of technology or the wrong technology.
4. Where are the bottlenecks? Look for processes that are ineffective or could be improved. Often, these bottlenecks involve technology or could be solved by technology. Bottlenecks could be sending paper files around the office to gather signatures or emailing large files back and forth. Look for areas where things keep getting slowed down and where technology could speed up the process.
5. What processes or tasks can be automated? After looking at the challenges, look for the places technology can augment and support your current work.
6. Where can technology be used to improve efficiency and productivity? Identify places technology could improve your systems and processes. This could be using digital collaboration tools to stay ahead of projects or automating data entry to eliminate repetitive tasks.

Regularly performing a technology audit ensures your organization is running smoothly and efficiently. It’s all about staying in control of technology instead of the technology controlling you.

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