The Future of Work

with Jacob Morgan

A weekly show where Jacob has in-depth discussions with senior executives and business leaders around the world on the future of work.


How Citi Is Upskilling Employees, Preparing For AI, Getting Involved In Social Issues And Much More

This week’s guest is Cameron Hedrick, Citi’s Chief Learning Officer. Citi is addressing a lot of key issues including climate change, urbanization, AI and automation, changing demographics, and plenty of others. Today in my conversation with Cameron you will hear some examples of what they are doing to deal with these issues and the importance of organizations taking a stance on controversial topics.We also talk about how learning has changed over the past few decades, how Citi is upskilling employees, how to measure corporate culture, what it’s like to work at Citi and much more.

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Shaping The Future Of A City: Insights From President And CEO Of The Chattanooga Chamber Of Commerce

My guest today is Christy Gillenwater, the President & CEO of the Chattanooga Chamber of Commerce. Christy has been in the Chamber of Commerce and Economic Development field for over 20 years and she is at the forefront of Chattanooga’s Velocity 2040 initiative which is helping the city prepare for the future of education, infrastructure, collaboration, thriving and leadership. You will hear more about this initiative in today’s conversation as well as what role business plays in the future of cities, what individual citizens can do to shape their own city, Christy’s view of AI and automation and much more.

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Why Generalists Will Triumph Over Specialists In The Future Of Work

My guest today is David Epstein, New York Times bestselling author of Range: Why Generalists Triumph in a Specialized World. In our discussion today you will hear the backstory of how he came to write this book, which is quite fascinating, very serendipitous, and not what you would expect. David’s research has found that while specialists still have a place and they are still needed, they have been overvalued in our society whereas generalists have been greatly undervalued. It is generalists who are most likely going to triumph in the future of work. And this is the topic we are focusing on in today’s discussion. Why are generalists more successful leaders? How can you develop your range? When did the idea of specialization start and why? David answer’s all these questions and more!

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Creating Autonomy And Internal Mobility For Employees: Insights From The CEO Of Globant

My guest today is Martin Migoya, Co-Founder and CEO of Globant, an IT and Software development company that uses the latest technologies transform organizations.Globant has a really unique way of providing autonomy and internal mobility to their employees via what they call “pods” and you will hear all about that approach in today’s discussion. We also explore what happened at the company after they stopped their annual employee engagement surveys, Martin’s take on the global state of AI, and his advice for leaders around the world looking to transform their organizations.

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The CEO Of Gallup Shares Six Things You Need To Change In Your Organization Now

My guest today is Jim Clifton, Chairman and CEO of Gallup and co-author of the new book, It’s the Manager. The book examines 52 discoveries found from the largest study done by Gallup on the future of work that point to why managers are the biggest factor in your organization’s long-term success. Today in our discussion we are talking about the content of Jim’s book and the six things that their research found that organizations need to change right now. You will also hear what Jim’s first job was and how it changed his life, why there is a shift towards purpose and meaning in the workplace, and Jim’s view on perks.

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Jacob Morgan Answers Your Questions About Leadership, Employee Experience, The Future Of Work And More

This week we are doing something a bit different due to my busy travel schedule and the fact that the week started with a holiday. Instead of having a one on one conversation with a guest, I am answering your questions from social media. Topics range from advice on how to get leaders to buy into employee experience to the top 5 hard skills needed for the future and how often to do employee surveys plus much more.

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Keeping Up With The Accelerating Pace Of Change: Insights From Mastercard’s President Of Operations And Technology

Today’s guest is Ed McLaughlin, President of Operations and Technology at Mastercard. Join us as we talk about how Mastercard creates great digital experiences for their employees, how they are keeping up with the accelerating pace of change, and how they balance gathering information and data while providing privacy and security. Ed also reveals some cool AI programs Mastercard has in place such as NuDetect and SafetyNet and he explains why he is so optimistic about the future of AI and automation.

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How Fidelity Investments Is Using Data And Analytics To Create A Diverse And Inclusive Organization

Today’s guest is Amy Philbrook, the Head of Diversity and Inclusion at Fidelity Investments. Join us as we discuss why diversity and inclusion is not just something that leaders need to be focused on and how we all can be a part of improving D&I inside of our organizations. Amy also shares some fascinating stories from inside Fidelity that show how they are using data and analytics to address areas that need improvement. You will also hear what trends Amy is paying attention to, what has made her stay at Fidelity for so long, how to get leaders to care about diversity and inclusion and much more.

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The Best Leadership Advice From Walmart, Box, Lego, National Grid, WD-40 And Others

Today’s episode is a mashup of clips from a handful of past guests all on the main topic of leadership, in honor of my new book coming out towards the end of the year. I am currently working on the book right now and I can’t wait to share it with all of you. The book will include input from over 120 CEOs around the world that I have been interviewing over the past year and a half. For the book I’m also teaming up with LinkedIn to survey around 14,000 employees from around the world, so it truly will be a unique project. I hope you’ll check it out once it’s out, but for now here are some highlights on leadership from past episodes.

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