AI is everywhere. Each week I chat with HR leaders, authors, and futurists on my podcast, The Future of Work Podcast, and artificial intelligence is a frequent topic. It’s on everyone’s minds and will no doubt play a large role in the future of work. Here is what a few of my guests have had to say about the potential of AI and what organizations and individuals can do to prepare for its growth.
Today’s guest is Tim Brown, the CEO of IDEO. I was able to sit down with Tim in the IDEO San Francisco office to talk about what design thinking is, how IDEO is utilizing it, and how your organization can start applying it. We also touched on what it’s like to work at IDEO, how Tim deals with failure, and what he feels is one of the greatest diseases of the modern organization.
If you have come to the point where you have made up your mind and you know you want to switch jobs, here are some tips and suggestions for how to go through the process in the best way possible.
When managers and executives are involved in the lives of their employees and think of themselves more as coaches than dictators, employees grow and develop into better workers, and the entire organization benefits and moves forward.
My guest this week is Horst Schulze, Co-Founder and former President at the Ritz-Carlton and author of the new book, Excellence Wins: A No-Nonsense Guide to Becoming the Best in a World of Compromise. Horst is passionate about employee experience and you will hear him mention it several times throughout our conversation. the importance of giving employees a purpose, giving them context around why they are doing what they are doing and why it matters and helping them to feel like they belong are crucial elements that Horst use to build a successful brand. And he gives specific examples of how they did this at the Ritz-Carlton. He also feels that we have a leadership crisis–you will hear what that crisis is and what he suggests we do to fix it. We also discuss how hiring has changed, what Horst’s most difficult business decision was, and his take on Millennials.
When it comes to providing great employee experience there are three areas you have to pay attention to–physical space, technology, and culture. In this video we are going to focus on the technology aspect and a few things you can improve upon to improve employee experience in your organization.