The shift towards focusing on employee experience is not random and it is not solely driven by organizations. The focus towards employee experience is not just a “work thing”, it is something that has come about because of the global change in values, expectations and mindsets.
As one of the oldest and largest elevator companies in the world, Otis Elevator Co. services more than 2 million elevators around the world every single day. On any given day, a staggering 2 billion people use Otis products. We often take elevators and escalators for granted in our modern world, but they’re a big […]
Before you leave your desk in a fit of rage and walk out of your 9-5 office job to start your own company, you might want to make sure you’ve thought through the entire plan. That’s the advice of former eBay and LiveOps executive Maynard Webb. Maynard says that building a company from scratch can be incredibly rewarding, but it’s also incredibly frustrating and definitely not something everyone can do.
My guest today is Judy Marks, President of Otis Elevator Company. Today our fascinating discussion touches on the role of AI and data in this space, how Otis is upskilling their employees including their mechanics, trends Judy is paying attention to, how she became CEO at Otis, and much more.
Employee experience is the next battleground to attract and retain the best talent. Creating great experiences for our employees is critical to succeed in the future of work, but the problem is there is a lot of confusion around what employee experience actually means. Some of the main issues we have to address are:
Today’s guest, Maynard Webb, is a repeat guest from back in 2015. Maynard is the author of Dear Founder: Letters of Advice for Anyone Who Leads, Manages, or Wants to Start a Business. He is also the former COO of eBay, former CEO & Chairman at LiveOps, and a board member for Salesforce, Visa, and Everwise. Join us as we talk about Maynard’s experience working at companies like IBM and eBay, his advice to people who want to quit their jobs, how to drive corporate culture, how to get people excited about the work they do and more.