Things to Read

LATEST ARTICLES

What is Social CRM? An Introduction

UPDATED July 8, 2010 Chess Media Group in collaboration with Mitch Lieberman just recently released The Guide to Understanding Social CRM, a free whitepaper created to help brands and organizations navigate and understand Social CRM. I’m going to be speaking at the New Communications Forum

Read the full post »

Most Popular Posts of 2009

I’ve always been wanting to do a monthly series on the top blog posts so I’m going to make this a regular thing in 2010.  However, I first want to share with all of you my most popular posts for 2009 (based on traffic).  There

Read the full post »

Happy Holidays!

I just want to take this moment to wish everyone a very happy holidays!  Stay safe and enjoy your time with family, friends, and loved ones.  As for me, I’m flying home to visit family in LA from the 29th-4th and looking forward to spending

Read the full post »

Strategic Principles for Enterprise 2.0 Implementation

This is the fourth post of a multi-post series covering the discussion between SOCIALtality founder and 20-year Fidelity-enterprise veteran, Wendy Troupe and myself.  The topics of our discussions were around Social Media, the emerging Enterprise 2.0 movement and the issues facing companies contemplating adoption.  Yesterday

Read the full post »

Top 10 Reasons to Travel

Just for fun I thought I’d put together a list of some of my favorite reasons to travel.  I’m also curious to hear more about why you travel.  So without further adieu, these are my top 10 reasons for traveling. New cultures and customs I

Read the full post »

Enterprise 2.0: Paradigm Shift or Incremental Change?

This is the third post of a multi-post series covering the discussion between SOCIALtality founder and 20-year Fidelity-enterprise veteran, Wendy Troupe and myself.  The topics of our discussions were around Social Media, the emerging Enterprise 2.0 movement and the issues facing companies contemplating adoption.  Yesterday

Read the full post »

Enterprise 2.0 Tools Vs Strategies

This is the second post of a multi-post series covering the discussion between SOCIALtality founder and 20-year Fidelity-enterprise veteran, Wendy Troupe and myself.  The topics of our discussions were around Social Media, the emerging Enterprise 2.0 movement and the issues facing companies contemplating adoption.  Yesterday

Read the full post »