I travel frequently, usually a few times each month. When I travel it’s important that I have the ability to stay connected with co-workers, clients, and friends. As someone who runs a consulting company making sure I’m connected is pretty darn important. A few months
There are some truly great and thought provoking Social CRM posts out there that I believe to an excellent job of helping move the SCRM space and the discussions around it forward. I wanted to take this opportunity to highlight some of those posts and
We’ve talked about a lot of topics around the Social CRM and Enterprise 2.0 space and I think it’s about time we get a bit deeper into both of these areas and explore how they fit together. I get a bit frustrated when I hear
Here is another chess puzzle, white to move and mate in 2! Last week at the social CRM summit in Georgia those in attendance were tasked with an interesting exercise around understanding advocacy. We were to imagine that we worked for Direct T.V. (or as
We’ve all heard the saying right? “If you love something or someone then let it go and if it/they come back to you then it was mean to be.” I had an interesting conversation with a friend about this lately and quite honestly I’m not
This past week I had the privilege of attending Paul Greenberg’s and BPT Partner’s Social CRM Summit in Atlanta. I’ve never been to Atlanta before or anywhere near that portion of the U.S. Yes it was a bit warm and yes it was a bit
This post is perhaps a few days late but it’s something that I have been thinking about ever since Andrew McAfee wrote that organizations needs to “Drop the Pilot” for their Enterprise 2.0 initiatives. Now before you take sides here let’s think this through and
When you really think about it humans are a pretty amazing piece of work aren’t we? We can travel up to the highest and most treacherous mountains where no land vehicle can go. We are the world’s smartest beings capable of rational thought and
I recently had the pleasure of attending the Social Media Club (San Francisco and Silicon Valley chapter) panel session around Social CRM which was moderated by Jeremiah Owyang and included Salesforce, Get Satisfaction, Mint, and Lithium Technologies. The room was packed with around 100+ people
First off, yes this is an actual chess puzzle (you know I love chess right?), can you find the winning move for white? I’ve been giving this some thought lately as over at Chess Media Group (CMG) we are gearing up for our new website
